respected user:

 

Thank you for using the model made by our company, and thank you for your support and help!

 

Yiying Model Company has set up a special after-sales service team and service hotline to provide you with model maintenance, maintenance and technical consultation services.

 

Service purposes 

Providing excellent quality assurance and after-sales service is the company's operational tenet.

Pledge 

We promise to assign a special person to provide one-year after-sales maintenance work after the model is finished and delivered. During the warranty period, the model project will be damaged due to quality problems and not caused by human factors. We will guarantee that the first time will be sent free of charge. Maintenance; if you have caused man-made damage to the model during the use or major modifications to the design, your repair and modification costs will be charged. After the model warranty expires, we can continue to provide the service according to the above conditions, but we will charge the cost according to the specific conditions of the maintenance service. If there is a large planning change, the production cost will be determined by friendly negotiation between the two parties.

 

Warranty 

I. Non-human factors The company provides a free warranty for one year and provides contracted lifelong maintenance services. Two free cleaning and maintenance services are provided during the warranty period. If it exceeds twice, our company will charge the corresponding fee.

Second, the following scope is not part of the free service.

1. Caused by natural wear and tear.

2. Exceeding the free warranty period.

3. Caused by accident, misuse, abuse or other force majeure factors.

4. Failure to use, maintain or keep in accordance with the requirements of the instruction manual.

5. Anyone who has not been demolished by a professional of the company may cause damage.

6, no nameplate of the company.

three,

Model maintenance instructions

1. Avoid placing the model in a high temperature, direct sunlight or humid environment (optimal temperature 5 ° C - 35 ° C, humidity 30% - 80%), so as not to cause building cracks, turf lift, lines Short-circuit, fading of the entire model, and the need to prevent strong winds.

2, the model should pay attention to dust, if the model is stuck with dirt, do not use alcohol, Tianna water and other chemical supplies to scrub, you can use the model special cleaning agent and gently wipe with a soft towel.

3. If there are small accessories on the model, please be careful not to throw them away, pack them and keep them safely, and wait for our professionals to re-stick them to avoid loss.

4. Non-professionals should not directly touch the model to avoid knocking or damaging the small ornaments on the model and destroying the effect of the model.

5. The lighting on the model is equipped with automatic control device. Non-professionals should not disassemble or adjust it privately; and pay attention to the stability of the power supply. During the display process, the sound, light, water and electricity systems must be under normal stable voltage conditions. jobs.

6. When transporting or transporting the model, it must be carried out under the guidance of professional technicians to avoid similar situations such as bumping and collapse during handling.